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  1. Curated in Istanbul — Delivered Worldwide
  2. Our fine art prints are shipped unframed.Add frame
  1. International orders are available as unframed Fine Art prints only
  2. International payments are accepted via bank transfer only
  3. Thoughtfully packed with the planet in mind

Shipping policy

Shipping and Delivery Policy

Gige Gallery prepares each order with care and ships it in protective packaging suited to the product. You can find information about preparation times, shipping charges, delivery, and returns below.

Order Preparation and Delivery Times

Orders are prepared and handed to the carrier within an average of 3–5 business days after payment is confirmed. This is the preparation period; the time it takes for the parcel to reach your address may vary depending on the destination and the carrier’s operations.

Production and dispatch take place on weekdays. Weekends and public holidays are not counted as business days. During busy periods, preparation may take an additional 1–2 business days; we will notify you by email if this happens. Tracking information will be emailed to you when your order is dispatched.

The estimated preparation and delivery times for your order should be read together with the terms provided before purchase.

Carriers and Shipping Charges

Deliveries Within Türkiye

Orders within Türkiye are shipped with Yurtiçi Kargo.

  • Shipping is free for orders of TRY 3,201 or more.
  • A TRY 320 shipping charge applies to orders below TRY 3,201.

The applicable shipping charge is shown at checkout before you complete your order.

International Deliveries

International orders are shipped with a carrier suitable for the destination country. Shipping charges are based on the order value:

  • Up to TRY 4,200: TRY 3,000
  • Over TRY 4,200 and up to TRY 7,800: TRY 5,000
  • Over TRY 7,800: TRY 8,000

The total amount payable and the delivery charge for your order are shown before you complete your purchase. Tracking information is emailed to you once the order is dispatched.

Responsibility for Delivery and Address Details

Gige Gallery is responsible for loss or damage in transit until the product is delivered to you or the person you have designated to receive it. Handing the parcel to the carrier does not end this responsibility.

Please check your delivery address when placing your order. If you need to change it before dispatch, contact us as soon as possible at info@gigegallery.com. Whether an address can be changed after dispatch depends on the carrier’s procedures.

Protective Packaging

Fine art prints and frames are packaged to protect them during shipping. If you notice damage to the parcel or product, please contact us with your order number and, if possible, photographs so we can resolve the issue promptly. The absence of a carrier damage report does not, by itself, remove your legal rights.

Order Cancellations and Returns

For orders that do not fall under the personalized product exception, you may exercise your right of withdrawal before the product is delivered. After delivery, you may send a withdrawal notice without giving a reason within 14 days. You can do so through your customer account or by emailing your order number to info@gigegallery.com. Exercising this right does not require our approval.

The statutory personalized product exception may apply to products made using an image you provide or prepared according to your specific requests outside our standard options. If you wish to cancel such an order, please contact us as soon as possible so we can review its production status. Your legal rights concerning damaged, incorrect, or defective products remain unaffected.

You must send the product back within 14 days of sending your withdrawal notice. We will provide the return address and shipping instructions. You will not be charged for return shipping when you use our designated carrier, Yurtiçi Kargo. If this carrier has no branch in your location, we will arrange collection at no additional charge.

Please package the product securely to prevent damage in transit. You may use the original packaging if it is available. The absence of the original packaging or photographs taken before shipping does not, by itself, remove your right of withdrawal. Refund terms and timeframes are set out in our Returns and Refunds Policy.

Lost or Damaged Deliveries

If your order does not arrive or arrives damaged, email info@gigegallery.com with your order number. We will follow up with the carrier, review the issue, and provide a resolution in accordance with your legal rights.

Contact

For questions about shipping or delivery, contact us at info@gigegallery.com or +90 531 400 70 80.

Frequently Asked Questions

Orders and Prints

Are the works sold at Gige Gallery original paintings?

No. The artworks we offer at Gige Gallery are high-quality fine art prints of carefully selected art pieces. Our aim is to bring the aesthetics of museums and galleries into living spaces in an accessible way.
What is fine art printing?

Fine art print; is an art print produced with high-quality paper and printing techniques that strongly reflect the feeling of color, detail, and texture. Unlike a decorative poster, it is a more refined, long-lasting product that gives a sense of collection.
Are the prints sent framed?

The artworks you see in our store are offered as fine art prints. Prints are sent unframed as standard; however, if you wish to complete your artwork, you can add any frame you like from our selection of frames, which are offered separately.
What is the difference between Hahnemühle Matt Fibre and Hahnemühle Photo Rag print paper?

Both options are high-quality, matte-finish Hahnemühle papers, preferred for fine art printing. The main differences between them are grammage, cotton content, surface feel, paper texture, and the character they add to the print.

Hahnemühle Matt Fibre is a lighter and simpler-looking paper with a grammage of 200 gsm. It is not cotton-based; its cellulose-based structure offers a more modern, clean, and balanced appearance. Thanks to its matte surface, it does not reflect light; it displays colors naturally, clearly, and softly. It is an ideal option for those who want a more minimalist, contemporary, and plain look.

Hahnemühle Photo Rag, on the other hand, is a premium fine art paper with a grammage of 308 gsm and is 100% cotton-based. It has a more substantial, soft-textured, and artistic surface. Its cotton structure gives the print a deeper, more refined, and collectible character. It is recommended for those who want a more museum-quality, textured, and high-end printing experience.

In short; for a simpler, lighter, and more modern look, choose Matt Fibre 200 gsm, and for a more substantial, 100% cotton-based, textured, and premium feel, choose Photo Rag 308 gsm

Curation and Selection

How are the artworks at Gige Gallery selected?

Each artwork is selected based on its aesthetic power, its place in art history, the story it carries, and the character it will bring to living spaces. For us, it's not just about offering beautiful-looking pieces, but about bringing together artworks that can bear your mark and add meaning to your space.
What makes Gige Gallery different in Turkey?

Gige Gallery is one of the pioneering online gallery platforms in Turkey that combines this understanding of quality, integrity of selection, and curatorial approach. We aim to bring together works selected from classical art history and collaborations with local artists within the same aesthetic framework.
Will your selection expand in the future?

Yes. One of Gige Gallery's most important goals is to constantly expand its selection. We aim to be a living, growing online gallery platform with more artworks, different periods, different styles, and more collaborations with local artists. You can subscribe to our newsletter to be informed about our new collections, artist collaborations, and special selections.
Do you work with local artists?

Yes. Gige Gallery is not just a platform presenting masterpieces from the past; it is also an online gallery that aims to create space for local artists in Turkey. We want to make contemporary production more visible through new artist collaborations.

Orders, Delivery, and Returns

How long does it take for my order to be prepared?

Your orders are carefully prepared and delivered to the cargo within 3-5 business days after payment confirmation. Delivery time may vary depending on your address and the shipping company's operational process.
Do you ship all over Turkey?

Yes, shipping is available within Turkey. Your order will be securely packaged to protect the print and delivered to the cargo company.
What should I do if the product is damaged?

If you notice any damage to the product when you receive your shipment, you can contact us by taking photos of the package and the product. We will evaluate the process for you as quickly as possible.
Can I return or exchange this?

Since the prints are specially prepared to order, according to your chosen size and paper type, returns or exchanges cannot be made for reasons such as "I don't like it", "I want to choose a different work", or "I want to change the size".

Therefore, we recommend that you carefully check your artwork, size, paper, and frame selections before placing an order.

A return or exchange process can only be initiated if the product reaches you damaged. In such a case, you can contact us with photos of the product and packaging after delivery.